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#Support
2 articles
Article
March 25, 2026
What Live Chat Actually Solves (and What It Doesn't)
Three questions every small-business owner should ask before adding a chat widget — and the honest answers from someone who's installed dozens of them.
Mikal H. Brown 
Article
January 21, 2026
The 2 AM Text
The customer texts you at 2 AM with a question. You see it at 8. They've already booked with someone else. Here is the quiet way out of that loop.
Mikal H. Brown