Tag

#Ops

3 articles

You don't need a 17-tab dashboard. You need three numbers, watched well, by someone who'll tell you when one of them moves.

Automation isn't about replacing people. It's about removing the silent tax of small repeated tasks that nobody notices is killing the business.

I lost a quarter of revenue and didn't know why. The answer was hiding in a spreadsheet I'd been ignoring for two years.